The full name of the player and the name of the alliance that was saved to the lost account (and also the user's ID if possible)Ĥ. If you can't recover the lost account with the email you are using now, you might be using the wrong email.Ĭalm down and send us a letter with the following information:ġ. After you log into Game Center using the right Apple ID and open the game, you'll be prompted to load the existing progress. To do that, go to Settings > Game Center > Apple ID.Ģ. Click on Connected Account and choose Connect beneath the Xbox icon. Hover over your display name, and click Account. Check the option for Cached images and files and then select Clear. Log into Game Center using the email address you originally linked to your account. If you already have an Epic account for PC, iPhone or Android and want to connect your existing game progress to an Xbox One console, go to and sign in to your account. Under the Clear browsing data section, select Choose what to clear. I LOGGED INTO GAME CENTER BUT COULDN'T RESTORE THE PROGRESSġ. WARNING: If you play with several accounts on one device, you may lose access to one or all of your accounts in the process. Maybe you'll manage to restore your game progress without any help! Lost your game progress? We want to help you restore it as quickly as possible, so please read through the instructions below to see if any of the described circumstances are relevant to you.
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